Zhone 08-01002-01 Przewodnik Instalacji Pobierz pdf (Strona 22)

A-2

Appendix A: Troubleshootin

Revision 2.01 Elite Modem Installation Guide 08-01002-01

No data transfer

(

continued

)

4. Network Light is Red

The Elite Modem is not receivin

any si

nal from

the Internet service provider. Make sure all

connections are well-connected and the computer

is set up correctly.

Make sure the phone has a clear dial tone. Call your

service provider (phone company). If you are on a

corporate network, contact the network IS

administrator, and make sure the service provider is

havin

no technical problems. If the noise persists,

call distributor technical support.

5. Network Light is Yellow

The modem is tryin

to synchronize with the service

provider. Make sure the modem is at least 12

inches from the monitor. Wait three minutes for the

ht to turn steady GREEN, which indicates they

are synchronized and data should transfer.

If Network Li

ht doesn’t turn GREEN in three

minutes, call your service provider (phone

company). If you are on a corporate network,

contact the network IS administrator, and make

sure the service provider is havin

no technical

problems. Call distributor technical support.

6. Transfer Light Remains Off

Make sure all cables are properly installed and

connected. If the Transfer Li

ht remains off, call

distributor technical support.

Table A-1. Modem Troubleshooting

Problem Troubleshooting

1 2 ... 17 18 19 20 21 22 23 24 25 26 27 ... 31 32

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